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Home Acesso à InformaçãoAções e ProgramasCarta de Serviços ao Usuário

Carta de Serviços ao Usuário

A Carta de Serviços é um instrumento de gestão pública, que contém informações sobre os serviços públicos prestados de forma direta ou indireta pelos órgãos e entidades da administração pública.
Ela contempla as formas de acesso, padrões de qualidade e compromissos de atendimento aos usuários.
A Carta de Serviços da CEAGESP está disponível no portal único Gov.br.
Anualmente, a Ceagesp realiza atualização e ajuste de serviços diretamente nesta plataforma.

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